Effective Crisis Management Communication: Leadership and Organizational Elements Essential for Success

Rational for Methodology
Please write a 2-page Rational for Methodology based on Table of Contents

Researcher’s Positionality Statement
Please write a 2-page Researcher’s Positionality Statement based on Table of Contents

Summary and Organization of the Remainder of the Study
Please write a 2-page Summary and Organization of the Remainder of the Study based on Table of Contents

Table of Contents
Chapter 1: Introduction to the Study 1
Background of the Study 1
Problem Statement and Significance of the Study 1
Theoretical and/or Conceptual Framework 1
Researcher’s Positionality 2
Purpose of the Study 2
Research Question(s) and/or Hypotheses 3
Rationale for Methodology 3
Definition of Terms 4
Summary and Organization of the Remainder of the Study 4
Chapter 2: Literature Review 15
Overview 15
Crisis Management 16
Theoretical Approach 19
Situational Crisis Communication Theory 21
SCCT Stages 21
Attribution Theory 25
Contingency Theory 27
Image Restoration Theory 28
Critical Factors to the Crisis Management Process 30
External Environment 30
Psychological Factors 32
Communication and Media Plan 34
Leadership and Crisis Management 35
Crisis Lifecycle 36
The Preparation Phase 39
Emergency Phase 39
Adaptive Phase 39
Decision Making and Crisis Management 41
Ethics and Crisis Management 44
Chapter 3: Methodology 49
Introduction 49
Statement of the Problem 50
Research Questions 51
Research Methodology 51
Research Approach 52
Study Population and Sample Selection 54
Inclusion & Exclusion Criteria 54
Data Collection Method 56
Sources of Data 57
Trustworthiness of the Study 61
Triangulation 61
Member Checking 61
Reflexivity 15
Data Analysis Procedures 62
Ethical Considerations 64
Limitations 65
Summary 65